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Accessibility Statement for Chinnor Parish Council

www.chinnorparishcouncil.org.uk

This website is run by Chinnor Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Chinnor Parish Council
Community Pavilion
Station Road
Chinnor
OXON
OX39 4PU

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Parish Clerk
Chinnor Parish Council
Community Pavilion
Station Road
Chinnor
OXON
OX39 4PU

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Chinnor Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website is compliant with WCAG2.1AA standards. Some content is not compliant – detailed below.

Non-compliance with the accessibility regulations

Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly

Pictures of event or information posters, when provided by a third party – where possible we provide the information from the picture, within the web page’s text (via HTML). We will encourage all providers of these pictures to provide accessible alternatives in future

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by June 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some PDFs published since September 2018 are not in an accessible format, so people using a screen reader cannot access the information. We plan to replace these with alternatives by June 2022. When we publish new content we’ll make sure our use of PDFs meets accessibility standards.

Documents that pre-date September 2018 or are provided by a third part do not need to comply with the accessibility requirements.

AGAR files do not need to meet accessibility requirements but the information in them can be requested in an alternative format upon request.

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive Maps

Maps displayed by Google Maps-we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulation.

What we’re doing to improve accessibility

  • We have commissioned Aubergine to set up a new website so that it meets accessibility compliance.
  • We will provide staff training to ensure that all new content added meets accessibility criteria.
  • We will run quarterly checks to identify and address accessibility issues.

Preparation of this accessibility statement

This statement was prepared on August 2nd, 2021. It was last reviewed on November 23rd, 2021.

This website was last tested on June 5th 2024. The test was carried out by Aubergine.

We tested all pages on the website.